Their just People
That’s what i found out when the cable guy’s cammed over to check my Internet service. No “stop using eMule!” warnings and they even knew Mozilla Firebird (that really shocked me), they were really cool about it and since one of the lives in my area and as cable he was also suffering the same bullshit problems.
Has they told me it was a simple case of overselling the service, so until they upgrade the infrastructure were all going to suffer from it.
Like I said they were just people like me.